Request help now

Water or fire damage? Let's keep it from getting worse.

Tell us what happened. We line up a licensed local restoration crew and help you start your insurance claim the right way, across the Portland metro, Salem and the Willamette Valley.

  • One request, instead of calling five companies at 2 a.m.
  • Licensed, bonded and insured crews only: an active Oregon CCB license you can check yourself
  • Straight answers on cost and Oregon claim rules, with every source linked

Not an emergency yet? Read the first-hour checklist or see what restoration costs.

Tell us what happened

What happened?
When did it start?

Pick what happened and when. You'll get the first steps to take right now while we line up help.

Add email, insurance or details (optional)

A real person reads every request and calls you back. We share your details only with the licensed contractor we line up for you. By sending this, you agree that we and that contractor may call or text you about this request. No charge to request help.

Why water damage moves fast in Oregon

Most of the year, the question here isn't whether water gets in. It's how fast it gets dried.

36.92in

Average yearly rain at Portland airport, nearly three-quarters of it from October through March.

NOAA
157days

Days with measurable rain at PDX in a normal year. Salem gets 40 inches a year.

NOAA
1,250+

Calls for service to the Portland Water Bureau in three and a half days of the January 2024 ice storm.

Portland Water Bureau
24–48h

The window the EPA gives for drying wet materials before mold usually starts to grow.

EPA

What we line up a crew for

Emergency mitigation first: stop the water or secure the fire damage, dry or clean what can be saved, and document everything for your adjuster.

Water damage

Leaks, burst pipes, overflowing appliances, flooded basements and crawlspaces, and storm water.

  • Emergency water extraction
  • Structural drying with daily moisture readings
  • Burst and frozen pipe cleanup
  • Sewage backup cleanup
  • Mold checks after water damage
Water damage help

Fire and smoke damage

House and kitchen fires, plus smoke and ash from wildfires or a neighbor's fire.

  • Board-up and roof tarping
  • Water removal after firefighting
  • Soot and smoke residue cleanup
  • Smoke odor removal
  • Wildfire ash and smoke cleanup
Fire and smoke help
Burst or frozen pipeWhat to do in the next 15 minutes First-hour checklistPrintable steps for water, fire or smoke Restoration costsPortland and national ranges, with sources

What happens after you send a request

  1. You tell us what happened

    Water, fire, smoke, a burst pipe or a sewage backup, plus your ZIP code. It takes about a minute.

  2. We call you back and line up a crew

    A real person confirms the details and matches you with a licensed restoration contractor who works your area. You can check their Oregon CCB license yourself before anyone starts.

  3. The crew stops the damage and documents it

    Water extraction, drying, board-up or smoke cleanup, plus the photos, moisture readings and itemized estimate your adjuster will ask for.

  4. You approve the work and the claim moves

    Nothing starts until you approve the contractor and the scope. You stay in charge of your claim, and Oregon gives you the right to choose your own contractor.

The standards we hold every job to

Licensed, bonded and insured crews only
We only line up contractors with an active Oregon Construction Contractors Board license, and Oregon requires every licensed contractor to carry a bond (ORS 701.068) and liability insurance (ORS 701.073). Ask for their CCB number and look it up on the CCB website before you sign.
Prices before pressure
Our cost guide shows typical Portland and national ranges, with sources, so you know what's normal before anyone quotes you.
Your claim, your choice
Oregon's homeowners bill of rights says you can use any contractor (Oregon DFR). We explain your rights in plain English in our Oregon claim guide.
Paperwork your adjuster can use
Dated photos, daily moisture readings and an itemized estimate. Good records make the adjuster's job easier and your claim harder to dispute.

What restoration costs, before anyone quotes you

Almost no restoration company publishes prices. Here's what third-party cost guides report, so you know what's normal.

Typical restoration costs
JobAverageTypical rangeSource
Water damage restoration, Portland$3,663$1,529–$5,867Angi
Mold remediation, Portland$1,593$1,013–$2,174Angi
Smoke damage remediation, national$3,000$200–$12,000Angi
Fire damage restoration, national$27,477$3,083–$52,031Angi

Estimates from cost guides, not quotes. Your price depends on square footage, water category, materials and how long the damage sat.

See the full cost guide, including per-square-foot prices and what drives the total.

Your rights on an Oregon claim

Do I have to use my insurance company's contractor?

No. Oregon's homeowners bill of rights says you have the right to use any contractor (Oregon DFR).

How long does my insurer have to respond?

Oregon rules require insurers to acknowledge a claim within 30 days (OAR 836-080-0225), finish investigating within 45 days unless that isn't reasonably possible (OAR 836-080-0230), and accept or deny within 30 days of receiving your proof of loss (OAR 836-080-0235).

Read the Oregon claim guide

Questions people ask us

Can I send a request at night or on a weekend?
Yes. The form takes requests any time, day or night. A real person reads every request and calls you back to line up a crew.
How fast can a crew get here?
It depends on where you are and how many emergencies are open that day. We'll give you a real arrival window on the phone instead of a promise on a website.
Will my homeowners insurance cover water damage?
Sudden water from plumbing or a roof leak is typically covered. Flooding from rising water, groundwater or runoff usually isn't covered by a homeowners policy; that takes flood insurance (NAIC, FEMA FloodSmart). Sewer and drain backup is often covered only with an add-on endorsement (Oregon DFR). Our Oregon claim guide has the details.
Should I wait for the adjuster before cleaning up?
No. Oregon's Division of Financial Regulation tells homeowners to protect the property from further damage and save receipts, but not to make permanent repairs until the insurer inspects (Oregon DFR). Drying out wet materials is protection, not a permanent repair.
Does it cost anything to request help?
No. Requesting help is free, and you approve the contractor and the scope before any work starts.
Which areas do you cover?
The Portland metro (Multnomah, Washington and Clackamas counties), Salem and Keizer, and the Willamette Valley in between. See service areas. Outside those areas, send a request with your ZIP code and we'll tell you honestly whether we can help.

Water, fire or smoke damage right now?

Request help now

Sources

Every figure on this page links to the source above it. Facts checked October 8, 2026. Costs from national sites are estimates, not quotes.

  1. Homeowners insurance. National Association of Insurance Commissioners, 2026.
  2. FloodSmart: flood insurance basics. FEMA / National Flood Insurance Program, accessed Oct 2026.
  3. Storm damage and your insurance. Oregon Division of Financial Regulation, accessed Oct 2026.
  4. U.S. Climate Normals 1991–2020: Portland Intl Airport (USW00024229) and Salem McNary Field (USW00024232). NOAA National Centers for Environmental Information, 2021 release.
  5. What to do if water pipes freeze, leak or burst as temperatures rise. Portland Water Bureau, Jan 16, 2024 (updated Jan 19, 2024).
  6. A brief guide to mold, moisture and your home. U.S. Environmental Protection Agency, updated Feb 18, 2026.
  7. ORS 701.068: contractors must file a surety bond with the CCB to be licensed (text via Oregon Public Law). Oregon Revised Statutes, accessed Oct 2026.
  8. ORS 701.073: licensed contractors must carry liability and property damage insurance (text via Oregon Public Law). Oregon Revised Statutes, accessed Oct 2026.
  9. Oregon Construction Contractors Board. State of Oregon, accessed Oct 2026.
  10. Oregon homeowners bill of rights (form 440-6135). Oregon Division of Financial Regulation, Dec 2025.
  11. How much does water damage restoration cost in Portland, OR?. Angi, Aug 9, 2026.
  12. How much does mold remediation cost in Portland, OR?. Angi, Oct 13, 2025.
  13. How much does smoke damage remediation cost? (national). Angi, Jul 8, 2026.
  14. How much does fire damage restoration cost? (national). Angi, Sep 25, 2026.
  15. OAR 836-080-0225: claim acknowledgment (text via Oregon Public Law; official text at the Oregon Secretary of State). Oregon Administrative Rules, accessed Oct 2026.
  16. OAR 836-080-0230: claim investigation (text via Oregon Public Law). Oregon Administrative Rules, accessed Oct 2026.
  17. OAR 836-080-0235: accepting or denying a claim (text via Oregon Public Law). Oregon Administrative Rules, accessed Oct 2026.
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